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Foreword by industry legend Harold Kerzner!
Project Workflow Management illustrates a completely unique step-by-step workflow guiding approach, which significantly simplifies project management activities by enforcing execution of all required processes on time, and redirecting to an alternative path in the event of issues. It enables readers with no prior project management skills to manage the entire lifecycle of any small to mid-sized project, and equips experienced project managers with a detailed map to the successful management of large complex projects and programs.
KEY FEATURES:
--Describes project management methods, tips, and techniques, teaching readers the practical knowledge required to manage projects hands-on from scratch, up to delivering the completed and tested product or service to the client
--Prompts and instructs users in every step of the project lifecycle from day one to project closing, while constantly performing qualitative assessments of outcomes
--Explains and illustrates project management business processes and their flows using over 40 process diagrams
--Enables organizations to more easily implement project management processes, including green project management, while minimizing costs and ensuring product quality
--WAV offers risk assessment, earned value analysis, and client satisfaction tools and the process map figures from Chapter 5 -- available from the Web Added Value Download Resource Center at jrosspub.com/wav
- Sales Rank: #1292336 in Books
- Published on: 2013-11-07
- Original language: English
- Number of items: 1
- Dimensions: 10.10" h x 1.00" w x 7.10" l, 1.65 pounds
- Binding: Hardcover
- 352 pages
Review
Project Workflow Management is not the ultimate cure for all of your project management ills, but right now it appears to be the best alternative, and significantly more valuable to the project manager than complex methodologies and processes. --Dr. Harold Kerzner, Senior Executive Director for Project Management, International Institute for Learning
Project Workflow Management has the potential of taking project management in a new direction. The concept of framing it as a process workflow makes the field accessible and easy to learn by almost anyone. It is like having a map in your hand and tracing where you want to go. --Samir Penkar, Founder, Future of Project Management
Project Workflow Management is an excellent guide for experienced project managers, anyone starting to study, teach, or work in project management, and for organizations that are standardizing their project management methodologies. --Jean Binder, PMI Cleland Award Winning Author
--Jean Binder, PMI Cleland Award Winning Author
Project Workflow Management has the potential of taking project management in a new direction. The concept of framing it as a process workflow makes the field accessible and easy to learn by almost anyone. It is like having a map in your hand and tracing where you want to go. --Samir Penkar, Founder, Future of Project Management
Project Workflow Management is an excellent guide for experienced project managers, anyone starting to study, teach, or work in project management, and for organizations that are standardizing their project management methodologies. --Jean Binder, PMI Cleland Award Winning Author
From the Inside Flap
Project Workflow Management illustrates a completely unique step-by-step workflow guiding approach, which significantly simplifies project management activities by enforcing execution of all required processes on time, and redirecting to an alternative path in the event of project issues. It enables readers with no prior project management skills to manage the entire lifecycle of any small to mid-sized project, and equips experienced project managers with a detailed map to the successful management of large complex projects and programs.
Key Features:
Describes project management methods, tips and techniques, teaching readers the practical knowledge required to manage projects hands-on from scratch, up to delivering the completed and tested product or service to the client
Prompts and instructs users in every step of the project lifecycle from day one to the project closing, while constantly performing qualitative assessments of outcomes
Explains and illustrates project management business processes and their flows using over forty process diagrams
Enables organizations to more easily implement project management processes, minimize costs, ensure product quality, and green project management
Wav Offers risk assessment, earned value analysis and client satisfaction tools available from the Web Added Value Download Resource Center at www.jrosspub.com
About the Author
Dan Epstein has over twenty five years of experience in the project management field and has worked for several major US and Canadian corporations. He also spent four years teaching university students project management and several software engineering subjects. Throughout his career, Mr. Epstein managed multiple complex interdependent projects and programs around the globe. This subject matter expert possesses multi-industry business analysis, process reengineering, best practices, and professional training development experience and a technical background in a wide array of technologies. Dan earned a Masters Degree in Engineering, a Masters Certificate in Project Management from George Washington University (2000), a Professional Engineer certification from the Canadian Association of Professional Engineers - Ontario (1987), and a PMP certification from the Project Management Institute (2001). He is a published author and has been a keynote speaker and educator at the PMI sponsored International Project Management Symposium.
Rich Maltzman, PMP, is the winner of the prestigious PMI Cleland Award for literature in 2011 for a book he co-author of entitled Green Project Management. He has published numerous articles and also professionally developed project management professional (PMP) Exam prep courseware and books. Mr. Maltzman has been an engineer at a major telecom since 1978, a project management director since 1988, and has directed large telecom projects such as the 1996 Summer Olympics. In his global PMO work, Rich has been responsible for the learning and professional advancement (career path, competency models, accreditation, credentialing, training) for about 2500 project managers. He is an active speaker and has also focused on consulting and teaching, having developed curricula and/or taught at the Boston University Corporate Education Center, Merrimack College, Northern Essex Community College, and the University of Massachusetts. Rich earned a BSEE from the University of Massachusetts, an MSIE from Purdue University, and Masters Certificates in Business Management from Wharton (University of Pennsylvania) and INSEAD (France). He obtained his Masters certificate in project management from Stevens Institute of Technology.
Most helpful customer reviews
6 of 6 people found the following review helpful.
The workflow to better project management
By Shaid
Project Workflow Management, published recently by JRoss, and co-authored by Daniel Epstein and Richard Maltzman, is one of the most interesting professional books I've read recently. The book presents project workflow, which blends the practical knowledge we've all gathered during our PM careers with the PMBOK® Guide framework, transforming the combination into a series of flow charts and visuals. Walking through the book's visuals tells us exactly which processes to use and how to implement them, with guidance along the way as to which process should be given greater emphasis, where to expect risks and complexity and so forth. Each diagram also backed by tables and checklists for implementation and control. The book reflects a structured knowledge coming from experience and project management wisdom, that these authors have accumulated over the years. The book is rich in tips, examples and calculations which makes for a better understanding of the material, making apparent the deep knowledge of the authors.
The book opens with a fascinating introduction by Dr. Harold Kerzner, one of the leading project management experts in the world and author of books "Project Manager's Bible", "Project Management - A Systems Approach to Planning, Scheduling and Controlling" and others. Dr. Kerzner provides his unique insight as to how project management has evolved and growned, and underlines the philosophy of project management, accompanying this with an amusing and strangely accurate "Laws of Project Management" and the main rationale behind the PM Workflow method, which will potentially minimize project errors.
The book chapters detail the project management framework (in other words, the PM Workflow method), the project management knowledge areas, configuration management, an expanded control framework and also the significant and detailed project closure stage. I really liked the chapter on estimating (time , cost, etc.). In addition, the book contains appendices and extras in the form of various tools available for download from the publisher and the authors' website .
The book is at the junction of PM (project management) and BPM (business process management), changing and expanding PM's existing limited paradigm. One can ask an individual with the PMI® PMP® Credential about processes and they'll tell you (properly) that each process has transaction tables of inputs, tools, methods and outputs. Most of us have memorized these tables well before the PMP exam, sometimes without deep understanding. The book is a great transition from "what to do" and "what we know"(PMBOK® Guide ) to "how to do" (tools and processes, what comes first, what decisions affect the decision).
When "following" the book's flowcharts, the thinking becomes more intuitive and processes becomes clear and well understood (the authors provide start, end, decision points, changes, process loops, etc.). Various parts of a project are smoothly connected and one can clearly see the conditional dependencies and the timelines of the project's process execution flow. I love the book's frequent and illustrative use of flow charts. They are like a map on which you can find your current position, distance to the destination, the road conditions and see the whole trip to the destination. Along with those visuals, the process flow reduces, in my opinion, the possible failure points and makes the project management process more comfortable. "Following the flow" - as the authors put it - simply improves the quality of the `process' of project management.
The book is written for a wide variety of professional readers. Junior and aspiring project managers / trainees will the find the "User Guide" and "Operating Instructions" for the project right from the start, with lots of illustrations and practical examples. Project Workflow Management provides for this audience decision tables and many checkpoints that will make it easier to manage and control project. On the other hand, senior and experienced project managers will find that the book refreshes their knowledge and perhaps reminds them of key project management methods they either may have forgotten or simply haven't applied recently. In fact, I, as an experienced project manager, was happy to have an opportunity to "remodel" the process of the established thinking when going through many flowcharts and I found myself going back to review them again, then come back trying to refute them, but eventually enjoy the final results as the model was exactly correct. And last - but certainly not least - PMO managers and the personnel in charge of best practices will find the book a great source for establishing business needs and building work processes at the organizational level.
One thing that bothered me is many numbers, codes and cross-references between the different parts of the process flow diagrams. No doubt that a large drawings depicting the entire workflow would be easier to digest than a large number of separate drawings. However, this is an outcome of the format - a book - and we can live with it because of the large net benefit still gained from the book. If the method is implemented in software, this issue disappears.
I would be very happy to manage a project according to the method presented in the book. Certainly I am putting it on my own `To-Do' list.
Have fun reading (and implementing).
Shai Davidov, B.Sc., MBA, PMP, CSM
Project, Program and Portfolio Management Expert
VP Methodology, PMI Israel Chapter
5 of 5 people found the following review helpful.
Revolutionary
By Marin
This Project Workflow Management book dares to offer what no other book has ever offered to project managers before - an opportunity to eliminate most mistakes in managing projects by "following the flow" and significantly improving the quality of all projects. This book reflects a concentrated knowledge of project management wisdom. Even the most experienced project managers will find information in this book that they never knew, ready to be applied right out of the box. The less experienced PMs will find a detailed guide to flawless project execution, with multiple examples in all areas. The authors removed the handcuffs imposed by the waterfall method and replaced it with PM Workflow, which directs a project execution flow in accordance with decision tables, decision points and a `project health' evaluation results. I am convinced that PMI will gain a lot by recognizing the new level of project management competency presented in this book. It will allow PMI to get involved within the community of the hands-on project managers and provide valuable `how-to-do-things' information rather than just `theoretical concepts'.
Tracking of the multiple execution threads (specifically in keeping control over when and which processes started and which finished in each thread - not the overall project execution tracking), allows tighter project management control, alerting project managers to issues within hours, even though this type of tracking can be somewhat involving when done manually. I believe this would be a simple and easy task for software developers to automate. In fact, I hope that the entire presented workflow will soon be automated. Having Microsoft Project, Clarity, Primavera or other such similar PM tools to incorporate the presented PM Workflow in this book will create a virtually error free guiding and directing project management tool, depending less on the individual project manager skills. It will quickly become invaluable within this field - an advancement that is long overdue. The concepts in this book are absolutely revolutionary, presented in an `easy to read' and `follow along' manner.
M.Avisar, MBA, EETech
Assoc. Director, Mobile Business Services, M2M
4 of 4 people found the following review helpful.
Mel Bost, author of "Lessons Learned: Taking Project Management to a New Level in a Continuous Process Improvement Framework"
By mbpmoexpert
Daniel Epstein and Rich Maltzman have developed a "business process oriented framework" for project management which is the equivalent of a good "practice" with regard to how project management processes should be conducted in organizations. Harold Kerzner's very fine Foreword is really a "Requirements Document" defining the need for the Workflow which Epstein and Maltzman have created. I highly endorse this book and its contents because it sets a standard for sound project management practices which all companies in all disciplines can use as a basis for PM.
As a practitioner in project lessons learned, I really appreciate an organization having a "sound PM practice" and "Workflow" in place because it sets the stage for focusing on what I term "actionable" project lessons learned. I applaud Epstein and Maltzman for giving us the Workflow and Framework we have been looking for over these many years.
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